Privacy Policy

Overview

Health Insurance Advocates (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or contact us about our services.

Information We Collect

We may collect information about you in the following ways:

• Contact Information: Name, email address, phone number, and mailing address
• Health Information: Information about your health insurance needs, coverage history, and healthcare circumstances
• Demographic Information: Age, date of birth, and other relevant demographic data
• Website Usage: Information about how you interact with our website, including browsing history and IP address

How We Use Your Information

We use the information we collect to:

• Provide healthcare advocacy and insurance navigation services
• Help you understand your Medicare, ACA, and insurance options
• Respond to your inquiries and provide customer support
• Process claims and advocacy requests
• Improve our website and services
• Comply with legal and regulatory obligations

How We Share Your Information

We may share your information with:

• Insurance Companies: To process enrollment, claims, and advocacy requests
• Service Providers: Third-party vendors who help us operate our website and provide services
• Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal information to third parties. Your information is shared only as necessary to provide our advocacy services or as required by law.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure. We cannot guarantee absolute security of your information transmitted online.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request what information we have about you
• Correction: The right to correct inaccurate information
• Deletion: The right to request deletion of your information, where applicable
• Opt-Out: The right to opt out of certain communications

To exercise any of these rights, please contact us at 503-465-5838 or linda@healthinsuranceadvocacy.com.

HIPAA Compliance

We comply with applicable federal health information privacy laws, including HIPAA. If we receive your protected health information in the course of providing advocacy services, we handle it in accordance with HIPAA regulations and your health plan's privacy practices.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. Your continued use of our website or services following such updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: