Question 1

Is your service really free?

Accepted Answer

Yes! Our Medicare and health insurance advocacy services are completely free to you. We are compensated by the insurance carriers when you enroll through us, so there is never any cost to you for our guidance and support.

Question 2

What areas do you serve?

Accepted Answer

We serve the entire Portland Metro Area and all of Oregon. Whether you are in Multnomah County, Washington County, Clackamas County, or anywhere else in Oregon, we can help you navigate your health insurance options.

Question 3

What languages do you offer services in?

Accepted Answer

We offer bilingual services in English, Spanish, and Somali. Our team is committed to helping diverse communities access the healthcare coverage they need.

Question 4

When should I contact you about Medicare?

Accepted Answer

Ideally, contact us 2-3 months before you turn 65 or before your Medicare enrollment period begins. However, we can help at any time — whether you are new to Medicare, reviewing your current plan during Annual Enrollment (October 15 - December 7), or experiencing a qualifying life event.

Question 5

Can you help if my insurance claim was denied?

Accepted Answer

Absolutely. Our advocacy services include helping you understand denial letters, appealing denied claims, navigating coverage disputes, and interpreting confusing Explanation of Benefits (EOB) statements. We fight for your rights with insurance companies.

Question 6

Do you help with ACA Marketplace plans too?

Accepted Answer

Yes! In addition to Medicare, we help individuals and families find the right ACA Marketplace plans. We compare options, help maximize your subsidies, and guide you through the entire enrollment process.

Question 7

How do I get started?

Accepted Answer

Simply call us at 503-465-5838 or use our contact form. We will schedule a free, no-pressure consultation to understand your needs and guide you to the best coverage options.

Our Services

Medicare Navigation

Individual Marketplace

Advocacy & Claims

Ready to Get Started?